Logistics

Dispatch calls do not stop. Now your phone keeps up.

Tracking inquiries, driver check-ins, customer status requests. CallFlow handles the call volume that overwhelms your dispatch desk, 24/7, with real-time information.

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Sound familiar?

Problems you are tired of solving.

Dispatchers overwhelmed by tracking inquiry calls

Driver check-in calls during peak shipping hours

Customers calling for status updates multiple times a day

After-hours calls about delayed or urgent shipments

How CallFlow helps

Built for logistics.

Automated tracking inquiries

Connect your TMS and the AI answers "where is my shipment?" calls with real-time tracking data. Estimated arrival times, current status, and delay notifications, all without a dispatcher picking up.

Driver check-in and dispatch

Drivers call in their status updates, delivery confirmations, and pickup requests. The AI captures the data and pushes it into your dispatch system. Your dispatch team manages exceptions, not routine calls.

Urgent shipment escalation

When a call is about a delayed high-priority shipment or a driver emergency, the AI escalates immediately to the right dispatcher or manager with full context.

70%

Reduction in dispatcher call volume

24/7

Tracking inquiries handled

< 5s

Average tracking answer time

Free your dispatchers from the phone.

AI phone agents for logistics and transportation.

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