Use Case

Dispatch jobs without a dispatcher.

Customer calls in. AI books the job. Tech gets dispatched. Confirmation sent. All in one call, all without pulling a dispatcher off their other work.

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How it works

What AI Dispatch Service does for your business.

CallFlow's dispatch agent handles inbound service calls for field service businesses. It captures the job details, checks tech availability, books the service window, and dispatches the assignment, all automatically during the phone call.

Why businesses switch

The difference you will notice.

Instant booking and dispatch

The AI captures the service request, checks your team's availability, books the job, and sends the assignment to the tech. The customer hangs up with a confirmed window.

Smart routing

Jobs are assigned based on tech location, skill set, and availability. The closest qualified tech gets the job. Drive time goes down, jobs per day go up.

Emergency escalation

Urgent calls, gas leaks, flooding, no heat, are identified and escalated to the on-call tech immediately. Non-urgent calls are booked for the next available slot.

Real-time updates

Customers get automated updates: tech en route, ETA, and job completion. Your dispatcher manages exceptions and complex jobs while the AI handles the routine.

Getting started

Up and running in 10 minutes.

1

Tell us about your business

Share your services, hours, FAQs, and scheduling rules. We configure your AI agent to match.

2

Connect your phone and calendar

Forward your calls to CallFlow and connect your scheduling system. Takes about 5 minutes.

3

Go live

Your AI agent starts answering calls. Monitor from your dashboard and adjust anytime.

Dispatch automatically. Grow without overhead.

AI dispatch for field service businesses.

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